Shipping & Returns
• All orders placed before 2pm AEST will be shipped on the same day (Monday to Friday), excluding Public Holidays. Otherwise, it will ship the following working day.
• If you opted for Courier delivery, you can expect your ram to be delivered within the next two working days (usually it is delivered the following working day in metro areas). .
• If you have selected Regular Post, then allow up to 5 working days for delivery (though in metro areas it is usually delivered within 3 working days). In most cases where delivery has not occurred, the parcel is awaiting pick up at the local post office. Also, your ram order has to be signed for at the point of delivery.
• We can also deliver to any Australian PO Box using our standard 2-5 day shipping service via Registered Post.
• Orders that hasn't arrived within the ETA of your selected shipping service, please let us know and we will track it for you with our couriers.
• Please allow an extra 1-3 business days delivery to Remote Areas.
• We will email you the shipping details after your shipment is dispatch. This includes the tracking number, time & date and location. You can view this through your selected shipping service online tracking.
• Use Couriers Please as a shipping method if you’re unable to sign for your parcel, they will leave your parcel in a secure place at your address without a signature. Please let us know in the comment box in the Checkout Page if you want to do this.